Privacy Policy
Effective Date: August 29, 2026
Last Updated: August 29, 2026
Innovation Systems Inc. (“Innovation Systems,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit innovationsystemslv.com (the “Website”), request a consultation or evaluation, communicate with us, or use our residential or commercial technology services.
By accessing the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide Directly
When you contact us, request a quote, schedule an evaluation, apply for a position, or use a Website form, we may collect:
Your full name
Email address
Telephone number
Home, business, or project address
City and ZIP code
Preferred appointment date and time
Service type and project type
Project timeline
Information about how you heard about us
Details about your property, technology system, or requested service
Messages, questions, comments, photographs, plans, documents, or other information you choose to provide
Billing and transaction information when you purchase services
Employment-related information if you apply for a job
Records of communications between you and Innovation Systems
Please do not submit Social Security numbers, banking credentials, passwords, medical information, or other sensitive information through a general Website contact form.
Service and Project Information
When we provide technology installation, support, or maintenance services, we may collect or temporarily access information reasonably necessary to perform the requested work, including:
Property and project-site information
Equipment and device details
Network configuration information
Internet service and connectivity information
System identifiers, serial numbers, and technical logs
Smart-home, security-camera, access-control, audio/video, or related system settings
Usernames or temporary access credentials provided by the customer
Other technical information necessary to configure, troubleshoot, secure, or support a system
We access customer systems only as reasonably necessary to provide requested services or support. Customers should change temporary passwords after service is completed when appropriate.
Unless specifically authorized and necessary to provide support, Innovation Systems does not routinely view or monitor customer camera footage, private communications, or files stored on customer devices.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain technical and usage information, such as:
IP address
Browser type and version
Device type and operating system
Referring and exit pages
Pages viewed and links selected
Date and time of access
Approximate geographic location derived from an IP address
Website performance, error, and security information
Cookie identifiers and similar online identifiers
This information may be collected through cookies, server logs, analytics tools, security tools, pixels, and similar technologies.
2. How We Use Information
We may use collected information to:
Respond to questions and service inquiries
Provide quotes, consultations, and site evaluations
Schedule appointments
Design, install, configure, troubleshoot, maintain, and support technology systems
Communicate about projects, appointments, invoices, warranties, and support requests
Process payments and maintain business records
Manage customer relationships
Improve our Website, services, and customer experience
Analyze Website traffic and performance
Protect the Website, our systems, customers, employees, and business
Detect and prevent fraud, misuse, security incidents, and illegal activity
Send service-related communications
Send promotional communications where permitted by law
Recruit and evaluate job applicants
Comply with legal, regulatory, tax, accounting, licensing, and insurance requirements
Establish, exercise, or defend legal claims
Carry out other purposes disclosed when information is collected or with your consent
3. Cookies and Similar Technologies
The Website may use cookies and similar technologies to operate correctly, remember preferences, improve performance, understand visitor activity, and protect against misuse.
Cookies may include:
Essential cookies: Required for Website operation, security, forms, and basic functionality.
Analytics cookies: Used to understand how visitors use the Website and improve its content and performance.
Functional cookies: Used to provide features such as maps, embedded media, or saved preferences.
Advertising cookies: Used only if we implement advertising or remarketing services.
You can control or delete cookies through your browser settings. Disabling cookies may cause some Website features to function improperly.
Third-party content, such as maps, videos, analytics tools, spam-prevention services, or social-media features, may place cookies or collect information according to the third party’s own privacy policy.
4. Analytics and Third-Party Services
We may use third-party providers to support Website hosting, analytics, forms, email delivery, spam prevention, mapping, payment processing, scheduling, customer management, advertising, and other business functions.
Depending on the tools enabled on the Website, these providers may include services such as Google Analytics, Google Maps, Google reCAPTCHA, website-hosting providers, email providers, payment processors, or WordPress service providers.
These companies may process information on our behalf or under their own privacy policies. Their privacy practices are governed by their respective terms and policies.
5. How We Disclose Information
We may disclose personal information in the following circumstances:
Service Providers
We may provide information to vendors and contractors that perform services for us, including Website hosting, email delivery, analytics, payment processing, accounting, scheduling, customer management, data storage, IT support, security, and professional consulting.
These parties receive information only as reasonably necessary to perform their services.
Project Partners and Subcontractors
We may disclose relevant project information to technicians, installers, subcontractors, manufacturers, distributors, suppliers, consultants, or other professionals involved in providing the services you request.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, subpoena, court order, or legal process
Respond to a lawful request from a government authority
Protect the rights, property, security, or safety of Innovation Systems, our customers, or others
Investigate fraud, security incidents, illegal activity, or violations of our agreements
Establish, exercise, or defend a legal claim
Business Transactions
If Innovation Systems is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed to relevant parties as part of that transaction, subject to appropriate confidentiality protections.
With Your Direction or Consent
We may disclose information for another purpose when you direct us to do so or provide your consent.
6. Sale of Personal Information
Innovation Systems does not sell personal information for monetary consideration.
If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.
Nevada residents may submit a verified request directing us not to sell covered information by emailing:
Please use the subject line: Nevada Privacy Request
We may request information reasonably necessary to verify your identity and process the request. We will respond within the period required by applicable Nevada law.
7. Marketing Communications
If you choose to receive promotional emails or text messages from us, you may unsubscribe at any time:
For email, use the unsubscribe link included in the message or contact us.
For text messages, reply STOP where that option is available.
Opting out of promotional communications will not prevent us from sending necessary service-related messages regarding appointments, active projects, invoices, warranties, safety issues, or support requests.
We will not send automated marketing text messages without any consent required by applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Complete and support customer projects
Maintain warranty and service records
Manage our business relationship with you
Meet legal, tax, accounting, insurance, licensing, and contractual requirements
Resolve disputes
Enforce agreements
Protect against fraud and security incidents
Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no Website, electronic transmission, email system, network, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Please do not send passwords, financial account information, access codes, or other highly sensitive information through an unsecured email or general Website form. If sensitive technical access information is required for a project, contact us to arrange an appropriate method of delivery.
10. Your Privacy Choices and Rights
Depending on where you live and subject to applicable law, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate information
Delete certain personal information
Provide a copy of certain information
Stop certain uses or disclosures
Opt you out of a sale of covered information
Withdraw consent where processing is based on consent
These rights may be subject to legal exceptions. For example, we may retain information needed to complete a transaction, provide requested services, protect security, maintain business records, comply with law, or establish or defend legal claims.
To submit a privacy request, email info@innovationsystemslv.com with the subject line Privacy Request.
Please include:
Your full name
The email address or telephone number associated with your interaction with us
The nature of your request
Sufficient information to allow us to locate the relevant records
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of their authority and verification of the consumer’s identity.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, the Website may not respond to all browser-based Do Not Track requests.
You may still control cookies through your browser settings and use any cookie-management options made available on the Website.
12. Children’s Privacy
The Website and our services are intended for adults and businesses and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through the Website, please contact us so we can review and delete the information where appropriate.
13. Third-Party Websites and Embedded Content
The Website may contain links to or embedded content from third-party websites and services. We do not control and are not responsible for the privacy, security, content, or practices of third parties.
Visiting a third-party service is subject to that service’s own terms and privacy policy. We encourage you to review those policies before providing personal information.
14. Information Processed on Behalf of Customers
In some projects, Innovation Systems may access or process information through a system owned or controlled by a residential or commercial customer.
In those situations, the customer determines how its system and information are used, and Innovation Systems acts only as a service provider or contractor to the extent applicable. Questions about information controlled by a customer should generally be directed to that customer.
15. Visitors Outside the United States
Innovation Systems is located in Nevada, United States. If you access the Website from another country, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.
Privacy and data-protection laws in those locations may differ from the laws of your jurisdiction.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, business practices, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the Website or by another appropriate method.
Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.
17. Contact Us
For questions, concerns, or requests concerning this Privacy Policy or our handling of personal information, contact:
Innovation Systems Inc.
2470 St Rose Pkwy, Suite 206
Henderson, NV 89074
United States
Email: info@innovationsystemslv.com
Phone: +1 (702) 900-9781
Website: https://innovationsystemslv.com
For a privacy request, please use the subject line:
Privacy Request
For a Nevada request not to sell covered information, please use:
Nevada Privacy Request